Honda/Acura parts counterperson
The ideal candidates for this position have excellent customer service skills, strong communication and interpersonal skills, and good computer and internet skills. Fisher Honda is a family-owned and -operated dealership in beautiful Boulder, Colo. We offer a great work environment and we have a sincere desire to serve our customers.
Job description:
- Assists all customers in selecting required parts in a friendly, professional, and efficient manner
- Reviews shop estimates to insure the required parts that are ordered are correct and all pricing is in line with the estimate
- Sets up orders for daily shipment, delivery, or pick-up
- Solicits assigned accounts by phone
- Stays current with new products and product updates
- Pulls and fills orders from stock & creates special orders as needed
- Notifies parts manager of out-of-stock parts or shop materials that need immediate attention
- Locates out-of-stock parts from outside source and submits an emergency order, if necessary
- Follows up on back-ordered parts
- Replenishes assigned inventory daily
- Helps outside sales representatives with their orders
- Makes sure all internal requests for parts are billed on service repair order
- Processes payment from retail customers or obtains credit authorization
- Keeps orderly records of all repair orders, invoices, insurance estimates, and special order parts
- Assists the Parts Manager maintain a lost sales tracking program
Qualifications:
- Internet and computer literate
- High school education or equivalent
- 3 years dealership automotive parts experience required
- Exhibits a high level of commitment to customer satisfaction
- Demonstrated ability to work well with others and be a team player
- Strong communication and interpersonal skills are essential
- Demonstrated ability to exercise discretion with highly sensitive and confidential information
- Demonstrated ability to learn new processes and adapt quickly
Compensation Package: “Top Pay for Star Performers”
- Aggressive Base salary
- Group Sales Commissions
- Monthly bonuses & Incentives
- 401K Plan w/ match
Benefits:
- Affordable Group Health Plans
- Dental & Vision plans optional packages
- Paid vacations 1-3 weeks
- Factory job training provided at no cost
- Huge opportunities for upward mobility
- Employee Pricing on Honda or Kia Vehicles
- Uniforms provided & laundered at no cost
- Personal Parking space
Step 1: Please submit your resume
Step 2: If you don’t hear back, follow up with an email to [email protected].
